Unlock any O2 iPhone – Certified, Safe & Permanent

You’re a Click Away from Carrier Freedom!
Unlocking your O2 iPhone has never been easier! With our reliable IMEI-based service, there’s no tech jargon, no waiting in line, and no need to mail your phone to us. Simply provide us with your iPhone’s IMEI, and we’ll securely and remotely handle the rest. In around an hour, you’ll get to use any SIM card on any network, anywhere in the world. Click on the button to start your unlock!
âś“ No Long Waits
âś“ No Complicated Steps
âś“ Guaranteed Results
If you’re trying to use a different SIM card and your O2 phone shows a “SIM Not Supported” message, you’re most likely dealing with a network restriction known as the SIM or carrier lock. This means your device is still restricted to O2’s network and won’t work with any other provider until it’s unlocked, which we’ll tell you how to do in this comprehensive guide. Keep reading and learn with SIMNotSupported how to unlock your O2 Mobile phone by IMEI directly with the network provider and what to do if they don’t approve your unlock request.
How can I tell if my Phone is locked to O2 Mobile?
To check if your phone is locked to O2, simply insert a SIM card from a different network provider like Vodafone, Three, EE, or any other that has coverage in your area and doesn’t use the O2 network. If your device displays a message like “SIM Not Valid” or “Enter Network Unlock Code,” then your phone is locked to O2 because that means the phone’s cellular bands are closed to other networks.
How to unlock an O2 Device to use on a Different Network
Unlocking your phone doesn’t have to be complicated! On the contrary, there are two principal methods for a safe, easy, and effective unlock: O2’s official unlocking channels and SIMNotSupported’s third-party unlocking tool. In the case of unlocking directly with O2, the process varies depending on the type of plan you have, but in general, you need to contact them and request the unlock.
SIMNotSupported, on the other hand, offers a tool specialized in iOS devices that can unlock any iPhone regardless of its specific tariff, which is mostly used when the user’s O2 unlock request is not approved. Let’s see together the specific steps to unlock your phone directly with O2, and if that doesn’t work, just keep reading to learn how to use SIMNotSupported for a more practical solution.
How to Unlock an O2 Phone on the “Pay As You Go” Tariff
How to Unlock an O2 Phone on the “Pay Monthly” Tariff
How to Unlock an O2 Phone on the “Business” Tariff



If you want to unlock a Pay As You Go O2 phone directly with the carrier, simply contact them for free at 4445. Just explain the situation and follow the O2 team’s instructions to submit your unlock request. Wait for them to check if you meet their requirements and approve your request.
If you want to unlock a Pay Monthly O2 phone directly with the carrier, simply contact them for free at 202. Just explain the situation and follow the O2 team’s instructions to submit your unlock request. Wait for them to check if you meet their requirements and approve your request.
If you want to unlock a Business O2 phone directly with the carrier, you’ll need to fill out an online form that they have available on their Help and Support page (in the “O2 Business customers” section). Simply fill out the form, submit your request, and wait for them to approve it.
How Long does O2 take to Unlock Phones locked to their Network?
O2’s customer service department normally checks and approves unlock requests within 7 business days after submission, and then they send you the unlocking instructions by email. However, there are some cases in which they take around 10 business days, but that’s only if they need to contact the device manufacturer to get hold of the NUC code (Network Unlock Code) of the phone.
For what Reasons can O2 refuse an Unlock Request?
Before O2 approves your unlock request, they’ll check if your device meets their eligibility policies, and there are several reasons they might decline your request, even if the phone belongs to you. Below are some of the most common scenarios that can stop you from successfully unlocking your O2 device, and what you can do if you’re affected by them.
If you’re not located in the UK at the Moment
O2’s unlock form is built for UK customers, and they often block requests that come from outside the country, and if not, the system automatically rejects them anyway. Unfortunately, their policy isn’t flexible on this, even if the device is fully paid, so if you’re overseas, your best alternative is to use a third-party IMEI unlocking service like SIMNotSupported.


If you haven’t met the Minimum Term of your Contract
Phones purchased through O2 Pay Monthly or Business plans usually come with a required minimum contract length of 3, 6, or 12 months. If you’re still within that period or haven’t paid off the device fully, O2 will deny your unlock request until the contract obligations are met. In this case, you can either wait until you meet the minimum term of your contract or use SIMNotSupported.
If you’re not the Phone’s Original or Main Account Holder
O2 will only process unlock requests submitted by the account holder who originally purchased or activated the phone (if it’s a business phone, then it has to be the account administrator). So, if you bought your phone second-hand or someone else set it up under their name, you won’t be able to unlock it directly with O2 and will need to look for another unlock solution like SIMNotSupported.

O2 won’t help you unlock your Device?… Try this Instead!
If you’re stuck because O2 declined your unlock request or you just don’t want to wait for days to get your phone back to normal, there’s another way equally effective yet more practical. We’re talking about SIMNotSupported, a certified unlocking platform specialized in iOS devices that offers a fast and remote solution that works even if you don’t meet O2’s requirements. We don’t require your account information or any documentation, and definitely don’t manage any unlock policies; here, as long as your Apple device is locked to O2, we’ll be able to unlock it.
How to Unlock your Apple Device using SIMNotSupported
Unlocking your iPhone with SIMNotSupported is very easy and doesn’t involve risky procedures like a jailbreak, downloading weird apps, or connecting the device to programs installed on your PC. On the contrary, this service works 100% online, so the whole process is fully remote and is processed from our servers without any type of access to the iPhone itself. Here are the steps you need to follow to get your handset unlocked with us:
- Visit SIMNotSupported.com and click on “Start Unlock” >> “Let’s Start!” to access our online form and fill it out with your name, the iPhone’s 15-digit IMEI number, the iPhone model, and your email address.
- Submit your request and follow the prompts to both activate the order and pay the $2 unlock fee. That is a one-time fee that we charge per unlocked device and covers the whole unlocking process with guaranteed results.
- Wait a couple of hours while our system processes your request and gets your iOS device ready to use with another network within 24 hours. After the phone is unlocked, insert a SIM from another network and try to make a call or something like that to make sure it works now.
#1 Solution for all “Pay As You Go”, “Pay Monthly”, and “Business” Customers
Whether you’re on a Pay As You Go plan, a Pay Monthly contract, or manage multiple Business devices under O2, SIMNotSupported provides the most flexible unlocking method available. Unlike O2’s system, which requires strict eligibility, this service works regardless of your account type or status, which is why it’s highly recognized in the O2 community and counts on a 99.9% success rate. You don’t need to wait out your contract, be in the UK, or provide billing details; just submit your IMEI and let SIMNotSupported get your handset back to normal in no time!